Would you give your 16-year-old son or daughter the keys to your car if they completed drivers education completely online? What if the eLearning developers built very realistic simulations where you practiced driving a virtual vehicle on an iPad?   Probably not,...

When we speak at conferences and meet new MSLs, we are often asked what an MSL needs to know in order to be successful.  What is interesting is that many MSLs already in position are asking the same question.  In a recent study by the MSL Society, less than 70% of...

Have you ever worked behind a cash register? It is probably one of the most terrifying roles in the workplace if you haven’t been trained appropriately. My first job was at a grocery store when I was 15 years old. I was responsible for pushing in the carts and...

In recent years the term “MSL Excellence” has become commonplace amongst many pharmaceutical companies.  Some Medical Affairs leaders have a clearly defined set of strategic projects that look at the MSL role, processes, and systems holistically.  Others see MSL...