Medical Excellence Services
Improving the impact & effectiveness of Medical Affairs
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Operating Model Optimization
Tailoring organizational structures to clarify roles within medical affairs, streamline alignment of personnel and resources, and define essential capabilities for success. This includes:
Enhancing Field Medical Team Development
Advancing Medical Communications Operations
Guiding Digital Transformation & Establishing Technology Roadmaps
Conducting HCP Benchmarking Research
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Innovation and Strategy Execution
Focused on incorporating Next Best Actions and Omni Channel Strategy to:
Design and implement strategies for omni-channel engagement, ensuring cohesive and consistent HCP interactions across all channels.
Utilize data-driven insights to inform Next Best Actions, facilitating personalized and impactful engagement strategies.
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Operational Excellence and Process Improvement
Ensuring that medical affairs functions are performed efficiently and effectively, with a keen focus on measurable outcomes. Areas of focus include:
Strategic KOL Engagement Planning
Streamlining HCP Contracting for Efficiency and Compliance
Optimizing Speaker Program Operations
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Technology and System Integration
Streamlining the adoption and configuration of critical systems to support defined processes and capture essential metrics. Key services include:
Configuring Veeva & OCE CRM for Medical Affairs Excellence
Implementing Veeva Vault Solutions
Selecting and Configuring Field Enablement Platforms
Establishing Systems for KPI and Metrics Tracking
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Specialized Staffing Solutions
Dedicated to providing tailored staffing solutions for key medical affairs processes, focusing on coordinator level and project management support to enhance operational efficiency in critical areas: