Over the last year, I have had several leaders tell me their stories of frustration when their teams do not follow the direction that appears to be straightforward and the benefits to them are common sense. Wait until you see the video below that makes the point. As...
As a business leader, you will eventually be responsible for selecting a vendor to help with the implementation of a system critical to your business.  The vendor may be an external software provider, a consulting company, or a team from your internal IT department....
Having MSLs involved in your home office projects can be extremely beneficial to everyone involved. As a project owner, you benefit by ensuring that you have the field’s perspective on how something should work, gaining KOL perspective from those who interact most...
I recently participated in a training for the roll-out of Veeva for a medical team at a large pharma company.  At first look, the trainer had many of the qualities you would hope for in a trainer.  He was fluent in the content, passionate about teaching it, and...
Over the last several years, a common challenge for MSL leaders has been finding ways to engage and retain MSLs. One common approach to the retention issue is to create numerous levels for the MSL role. Teams may have an MSL, Senior MSL, Principle MSL, Executive...
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